1.The US SIZE or EUR SIZE maybe different with your country, please choose the size only according to your foot length. 2.If your foot is thick or wide, we suggest you choose one size bigger, if you can't sure,please contact with us. 3.To pass your local custom faster, we will pack the shoes "Without Box", please understand. 4.Please check if your order information is correct, including the recipient's name, shipping address, phone and postal code. 5.If any issue during the shopping process, shipping time or after received the item, please feel free to Contact us. Thank you. 6.Attention! The last line of the size chart shows the length of the insole, which is different from the display on the tongue label. The tongue label shows the appropriate foot length, thank you! The length of the insole should be greater than the foot length by 0.5-1.5cm, which is suitable.