How to choose correct size? 1.Measure yourfoot lengthas thesize chart. 2.Find the ''EUR/ChinaSize'' from the size chart by your foot length 3.Please do not measure the insole length,it is different from the foot length. Note: 1.Measurements are the maximum size,please allow error about ± 5MM.Compare the size chart with your feet length carefully before ordering. 3.If you do not knowhow to choose correct sizeor have any questions about this product,pleasecontact us,we will give you satisfactory answers as fast. We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will soe the problem for you at the first time. Shipping by China Post Air Mail, usually need about 15-60 business days Brazil 90 days arrive. If you need the items urgent, please choose shipping methodEMS/DHL for freeand pay extra shipping cost shipping time 5-7 working days. It is very fast. So welcome to my store to find the items that you liking. 1. If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication. 2. If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact our after service staff before return it. 3. If there has quality problem ,please take picture for us.We will resoe it for you within 24 hours . 4. If you cant receive the package within 60 days ,we will return your money Brazil 90 days. 1. If you are satisfied with our products and service, Please leave us a 5 starsfeedback. 2. If you have any problems or question regarding your transaction please contact us before leaving any type of feedback. 1, Color: Due to differences in shooting angles and lighting, the colors displayed in the photo may have a slight color difference from the actual product, which is normal and not considered a quality issue. We do not accept refunds due to personal preference issues or non quality issues. If you have any questions before or after submitting your order or receiving your package, please contact us first instead of causing a dispute, and we will do our best to resoe them for you. 2,Due to all dimensions being manually measured, an error of 1-4cm is allowed. It is not a quality issue.After receiving the goods for seven days, we do not accept returns, refunds, or refund requests for any reason. 3,For shipping: All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 10 Business days once your payment is completed. Holidays may be extended 4,Feedback: Your satisfaction and positive feedback are very important to us. If you are satisfied with our products and services, please leave positive feedback and 5 stars. If you have any questions about our products or services, please feel free to contact us before leaving negative feedback. We will make every effort to soe any problems and provide you with the best customer service. If you cannot find any logistics tracking information on it, please contact us. Please feel free to contact us through online chat instant messaging or email, and we will reply immediately after reading.