Please note that the insoles of different product batches may vary, but the appearance, style, and material remain consistent. Please consult the two images located above and below this paragraph for specific details. 1,For shipping: All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 10 Business days once your payment is completed. Holidays may be extended 2,Color: Due to differences in shooting angles and lighting, the colors displayed in the photo may have a slight color difference from the actual product, which is normal and not considered a quality issue. We do not accept refunds due to personal preference issues or non quality issues. If you have any questions before or after submitting your order or receiving your package, please contact us first instead of causing a dispute, and we will do our best to resoe them for you. 3,For feeback: Your satisfaction and positive eedbackis very impotan to us.Please leave postive feedback and 5stars ifyou are saisfed with ourtems and services. 4,Notes: The returned or exchanged product must be kept in its original condition, including packaging, tags, etc. Please ensure that the product is not damaged during the return process, as this may affect the refund or exchange process. 5,Please remember to collect the coupon from our store before placing an order, select the correct color, and ensure that your address, postal code, and phone number are correct. After payment, we sest that you double check the order details to ensure everything is correct. If you do not reply in a timely manner, we will ship your package before the delivery deadline.. If you want to exchange the items received, you must contact us within 3 days of the receipt of your order.And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. Feedback Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.