notes: Please choose the appropriate size based on your foot length from heel to toe. The size outside the shoes is Chinese size, not European size. If you have any questions or concerns! Please contact customer service for assistance. Due to color differences between different monitors, the actual color may vary slightly. Please refer to the actual product. It is normal for shoes to experience slight friction and deformation during transportation. If you receive shoes with quality issues, please contact us immediately. The new shoes that have just left the factory may smell like glue, but this is not a quality issue. I hope you can understand. After being placed in a well ventilated area for a period of time, the odor will disappear. Notice Usually, there is no shoe box in the order, only one pair of shoes. But if you need a box, please contact us to increase the price. Refund and Return If there are any issues with the order, please contact our customer service first. We will do our best to assist you. All projects must be returned in their original condition, otherwise we will refuse refunds. The buyer is responsible for all expenses incurred during the return process. FEEDBACK If you are satisfied with your order, please leave us all 5 stars including the items mentioned. Communication and transportation speed. If you think we can do better, please contact our customer service first. We will give you a satisfactory answer. Shopping Note For color: Pictures are for reference only. Due to photography limitations and inevitable differences in display Settings, the colors shown in photos may not correspond 100% to the colors of the product. For shipping: We will send you the product you purchased as soon as possible after you place your order. Please confirm that your shipping address is correct. Holidays may cause delays, please understand. For size: Due to the manual measurement of product dimensions, there may be a deviation of about two to threecentimeters. Please understand. For feeback: Your satisfactory shopping experience and positive feedback are very important to us. If you are satisfied with our products and services, please give us a positive feedback. We would be very grateful and honored. If you have any questions about the product, please contact us and we will answer your questions. Customer Service: Please feel free to contact us if you need any help by online chattinginstant messages or Email, we will reply as soon as we read it.If you have any dissatisfaction with our products or services,please fell free to contact us before you leave negative feedback.We will do our best to provide you with satisfactory service. Shippment: We will contact the logistics as soon as we receive the payment is confirmed by DHgateto send it out.The delivery depends on the carrier after packages shipped out, plus it is international transport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. You can track your package on 17track. If you can"t find any tracking info on it please contact us. Feedback: We would greatly appreciate it if you could confirm receipt of the goods after confirming their accuracy. Your feedback is very important to us, and we sincerely hope that you can have a satisfactory shopping experience. If you have any negative feedback, please contact us first and we will resolve it as soon as possible. QA Q:What can I do if I want to modify the address? A:After the goods are shipped, it is impossible to change the address. Please confirm that the address is correct before placing an order. If it has not been shipped yet, you can contact customer service to make modifications for you. Q:What can I do if I receive wrong/broken products or empty packages? A:Please contact usfirst,we will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you. Q:I can`t track my package, what`s going on? A:The tracking information will be updated tow to fivedays later after shipped. If you still can"t track it, please contact us ,we will check for you. Q:I want to cancel the order, how should I handle it? A:If you have any questions about the product and want to cancel it, please make sure to choose the reason "buyer does not want it" or "worry about customs clearance" to apply for a refund do not choose other reasons.The system will automatically process the refund for you, so that the funds can be returned to your account as soon as possible.