Heel Height: 34-40:12 cm 41-46:13 cm Product Packaging Purchase Instructions 1Manufacturer`s Genuine Product Each pair of shoes will be handmade within 4-7 days of placing the order. 2About the size Our women`s shoes are all original export to Europe and America orders, sizes run large. Please refer to our size chart to choose the appropriate shoes. 3. Regarding the color 4About shipping Our store defaults to sending via Best Express. If you need a different courier, please contact customer service. 5 6About quality If there are issues such as tearing at the bottom, detachment, damage, severe color difference, or serious stains, you can contact customer service for proper resolution. Small threads, small stains, slight color differences, slight glue smell, and other minor defects are not considered quality issues. Amy.Q Size Conversion Chart 1.please allow 1-2 cm measurement error. 2.If you like our product but do not know how to choose size,you can check size chart or consult customer service. 3.If you are dissatisfied with the quality of the clothes,the print or the transportation time, Hope you don`t open dispute at once,Please contact us to solve these problems,and we will try our best to give you a better experience. 4.If you need to modify the color, size, address, please contact customer service as soon as possible, we cannot modify the order after delivery. 5.After placing the order, we will send the parcel out as soon as possible, please wait patiently 6.Welcome wholesalers to purchase,we will provide more discounts! 7.If you have any questions, please contact us, we will reply within 24 hours. 8.We accept payment via , MasterCard, Moneybookers,Bank Transfer,Western Union etc. 9.Payment must be confirmed by DHgate . 10.Please list your special requests (color, packages, value of declaration, etc.) in the order when you make payment. 11.You have 7 days to contact us and 10 days to return it from the date it was received.If this item is in your possession more than 7 days, it is considered used andWE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! 12.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number,specific reason for the return, and your Dhgate ID. 13.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. 14. Return shipping is to be paid by the Buyer.