1. Please kindly measure your foot length by ruler first, when you choose the size. 2. The number marked in the shoes` sole is the Chinese size, not EUR size 3.Feet length is not insole length,insole length is 0.5 cm-1 cm longer than feet lengthIf you have any problem,please kindly contact us first. Feet length 22.5cm=Chinese size 35=Eur 35=US 5 Feet length 23cm=Chinese size 36=Eur 35.5=US 5.5 Feet length 23.5cm=Chinese size 37=Eur 36=US 6 Feet length 24cm=Chinese size 38=Eur 37.5=US 7 Feet length 24.5cm=Chinese size 39=Eur 38=US 7.5 Feet length 25cm=Chinese size 40=Eur 39=US 8.5 Feet length 25.5cm=Chinese size 41=Eur 40=US 9 Feet length 26cm=Chinese size 42=Eur 41=US 9.5 Feet length 26.5cm=Chinese size 43=Eur 42=US 10 Feet length 27cm=Chinese size 44=Eur 43=US 10.5 Feet length 27.5cm=Chinese size 45=Eur 44=US 11 Feet length 28cm=Chinese size 46=Eur 45=US 11.5 1,For shipping: All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 10 Business days once your payment is completed. Holidays may be extended 2,Color: Due to differences in shooting angles and lighting, the colors displayed in the photo may have a slight color difference from the actual product, which is normal and not considered a quality issue. We do not accept refunds due to personal preference issues or non quality issues. If you have any questions before or after submitting your order or receiving your package, please contact us first instead of causing a dispute, and we will do our best to resoe them for you. 3,For feeback: Your satisfaction and positive eedbackis very impotan to us.Please leave postive feedback and 5stars ifyou are saisfed with ourtems and services. 4,Notes: The returned or exchanged product must be kept in its original condition, including packaging, tags, etc. Please ensure that the product is not damaged during the return process, as this may affect the refund or exchange process. 5,Please remember to collect the coupon from our store before placing an order, select the correct color, and ensure that your address, postal code, and phone number are correct. After payment, we sest that you double check the order details to ensure everything is correct. If you do not reply in a timely manner, we will ship your package before the delivery deadline.. If you want to exchange the items received, you must contact us within 3 days of the receipt of your order.And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. Feedback Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.