Warm Reminder 1. Our store operates on a non-standard model. If there is a '7-day no-reason' label, you can enjoy a 7-day no-reason return or exchange. Note: (Only returns and exchanges within 7 days of receipt are eligible for no-reason service; beyond this period, we cannot process returns or exchanges.) If there is no '7-day no-reason' label but there is a '7-day exchange' label, we can only exchange but not refund. If there are no labels for both 'no-reason' and 'exchange', we cannot process returns or exchanges. Please place your order carefully if you mind 2.Actual product photography, affected by lighting and monitors, personal color perception varies, color differences are unavoidable, please refer to the actual product. Mind purchasing with caution. 3.Slight shedding of wool products is normal and not a quality issue. If you mind this, please refrain from purchasing. The appearance of loose threads, slight pilling, or fuzzing is not considered a quality problem. If you purchase despite this, it will be deemed as acceptance 4. Shipping: Under normal circumstances, if payment is made before 15:00, we can basically ship on the same day. Payments made after 15:00 will be shipped the next day. If there is a shortage, we will distribute the goods accordingly and note it in the comments for future reshipment or refund. Note: Not every item has an ingredient label or hang tag; this does not serve as a reason for return By placing an order, you agree to our store's rules To avoid unnecessary disputes and conflicts, please read the above tips carefully. Wishing everyone a pleasant experience